2.2 Insert A SIM Card

The EZR24 router requires to insert SIM card to connect to the mobile internet networks.

Please use Nano-SIM cards (12.3x8.8mm) on the EZR24 router.

Please use an activated SIM card in the router. If you are going to use a new SIM card, please follow the instruction from the mobile carrier to activate the SIM card.

Please always turn off the power while inserting or removing the SIM card.

Clean the SIM Card

If the 4G router does not recognize the SIM card or gets an error message such as "SIM card is unavailable,"

Firstly, please verify if the SIM card was inserted correctly.

Secondly, please check if the SIM card is clean, especially the golden contacts.

Finally, if there is dust/dirt/oil on the SIM card, you can wipe it to clean the SIM card.

Insert SIM Cards

  1. Turn off the power before inserting SIM cards.

  2. Use the included SIM pin to push the pinhole gently until the SIM card holder pops out.

  3. Put the primary SIM card in the first slot. Ensure the notch is in the inside direction and the pins face down. There is only one correct way to settle the Nano SIM card into the cardholder.

  4. Carefully reposition the SIM card holder in the slot and push it back gently.

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